Remote IT support Australia-wide · On-site across Sydney

Smart IT support. On-site installs. Stronger businesses.

Monthly IT support for small businesses, plus CCTV, data cabling and network installs, done properly by one local team in Lakemba, NSW. Web design too, when you need it.

Month-to-month · No lock-in No travel fee within 20 km of Lakemba. Anywhere else in Sydney, travel is quoted upfront. Reply within 1 business day
PLANS FROM
$70
USER · MONTH
  • ABN 40 264 378 572
  • Security Licence No. S00010421
Based in Lakemba, NSW
What we do

Three ways we help your business

Pick the one you need today. Plenty of clients end up using more than one.

Monthly plans · Remote Australia-wide

IT support

A reliable person to call when IT plays up, with monitoring, security and Microsoft 365 looked after for you.

  • Help desk and remote fixes
  • Device monitoring and updates
  • Backups and security basics
  • Microsoft 365 set up and managed
  • On-site visits for Sydney clients
Quoted jobs · Sydney-wide

On-site installs

CCTV, data cabling and network setups installed and tested properly, with the price confirmed in your quote.

  • CCTV for business and home
  • Data points, patching and comms cabinets
  • Office Wi-Fi, routers and switches
  • Workstation and printer setup
  • No travel fee within 20 km of Lakemba. Anywhere else in Sydney, travel is quoted upfront.
Fixed-price packages

Web design

Modern, mobile-friendly websites for small businesses, from $500. No lock-in contracts.

  • New websites and redesigns
  • Contact and enquiry forms
  • Business email setup included
  • Free website health check
IT support plans

Simple monthly plans, priced per user

Month-to-month with no lock-in. Pick the level of cover that suits your team.

Mate

$70/user/month

For small teams who want a reliable person to call when IT plays up.

Most popular

Work Mate

$99/user/month

For teams who want their IT secured and backed up, not just fixed.

Best Mate

$150/user/month

For businesses that want their IT fully looked after.

Minimum 3 users · 30 days' notice to cancel · Microsoft 365 licences billed separately. Compare plans and pay-as-you-go rates

Free · No obligation

Free IT & security health check

Not sure where your IT stands? We'll look over the basics and give you honest, practical feedback on what's fine and what needs attention. We'll reply within 1 business day.

Book a free IT & security health check
  • Devices
  • Backups
  • Email security
  • Microsoft 365 and accounts
  • Wi-Fi and network
  • CCTV, if you have it
Why choose us

The DigitalMate difference

Local and direct

You deal directly with a real local person who cares about your business. No call centres, no outsourcing.

IT and installs together

From your Microsoft 365 accounts to the cables in the wall and the cameras on it, one team looks after the lot.

No lock-in

Support plans are month-to-month with 30 days' notice. Installs are quoted jobs, so you know the cost up front.

Plain-English advice

Clear answers and clear pricing, with travel quoted up front.

How IT support works

Three steps, no jargon

1

Health check

We look at your devices, backups, email security, Microsoft 365 and network, and tell you honestly what we find.

2

Onboarding

If you choose a plan, we set up the tools, documentation and your security baseline.

3

Ongoing support

Month-to-month support from the plan you chose, with on-site visits in Sydney by appointment.

Where we work

Remote Australia-wide. On-site across Sydney.

On-site work covers all of Sydney, not just the suburbs below. No travel fee within 20 km of Lakemba. Anywhere else in Sydney, travel is quoted upfront.

See all areas we cover

Ready when you are

Let's take care of the tech, so you can run your business

Start with a free IT & security health check, or tell us about the install you need and we'll quote it. We'll reply within 1 business day.

Remote IT support Australia-wide
On-site across Sydney
No lock-in contracts on support plans
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